Home Health: Frequently Asked Questions

Q: When should someone consider home healthcare?

  • Before scheduled surgery or during hospitalization

    We provide nursing support and therapy after you leave the hospital so you can regain your health or improve mobility.

  • If you have been newly diagnosed with a serious illness

    We offer in-home monitoring, therapy and one-on-one instruction to help you manage your health successfully.

  • If an existing chronic condition causes a decline in health

    We will help you control new or worsening symptoms with in-home are or instruction on how to manage your condition.

  • When you have a high risk of falling and injuring yourself

We can help you avoid falls by addressing your risks with personalized nursing or therapy.

Q: Who pays for home healthcare?

Medicare A and B cover 100 percent of qualified home health services, with no out-of-pocket co-pays and/or deductibles. Medicare HMOs, Medicaid and private insurance cover many home health services. However, coverage varies and may require patient co-pays and/or deductibles.

For information about insurance coverage, call 1-866-846-8081.

Q: Who qualifies for home healthcare?

The Centers for Medicare and Medicaid Services (CMS) will cover home healthcare for individuals who need recurring skilled nursing care and/or physical therapy, but are homebound by health or mobility limitations. Other health plans may have different requirements. Generally, home health services must be ordered by a physician, nurse practitioner or physician’s assistant.

Q: Where can patients receive care?

Individuals can receive home healthcare in the comfort of their own residence or the home of a friend or relative. We also provide services in assisted-living facilities and other types of senior housing.

Q: What services are available?

Our highly skilled nurses, therapists and other healthcare professionals work closely together to provide treatments that help you feel stronger and have more control over your life. Services vary by location, but may include:

Medication Management
IV Services
Monitoring Health Status
Wound Care
Disease Management and Education
Psychiatric Nursing
Occupational Therapy
Post-Operative Care
Catheter and Colostomy Care
Pain Management
Physical and Speech Therapy